Top 5 Common Door Lock Problems in Sacramento (And How to Fix Them) — Schlage, Kwikset, Yale, and More
Locksmith Services
Top 5 Common Door Lock Problems in Sacramento (And How to Fix Them) — Schlage, Kwikset, Yale, and More
Door locks are your first line of defense for home and business security. But what if your trusted lock suddenly stops working? As Sacramento’s leading locksmith, we see the same issues over and over — often with popular brands like Schlage, Kwikset, and Yale. Here’s a quick guide to the most common lock problems (and what you should do if they happen).
1. Key Won’t Turn in the Lock
This is a frequent issue with both Schlage and Kwikset locks. Possible causes:
Dirt or debris inside the cylinder
Worn-out or bent key
Misaligned door/strike plate
What to do:
First, try a little graphite lubricant (never oil!) and gently insert and turn the key. If that doesn’t work, check if your key is bent — try a spare key. Still stuck? It may be time for a lock repair or rekey.
2. Lock Is Stuck or Hard to Turn
Both residential and commercial customers in Sacramento often call us for this, especially after a rainy season or due to old age.
Weather can cause wood doors to swell, putting pressure on locks.
Kwikset and Defiant brands can get stiff if not lubricated regularly.
Solution:
Check for visible dirt. Use graphite powder. If the problem persists, call a locksmith — forcing it can break the key or damage the lock cylinder.
3. Electronic/Smart Lock Not Working
Brands like Yale, Schlage, and August are very popular, but electronics aren’t immune to issues:
Dead batteries (the #1 cause!)
Malfunctioning keypad or touchpad
Connectivity issues with smart home systems
What to do:
Replace batteries, check app connectivity, reset the device according to brand instructions. If you’re locked out, a locksmith can help you regain access without damaging the lock.
4. Key Broken Off Inside Lock
A classic Sacramento lockout situation!
Most common with older Kwikset and Schlage locks when keys are worn or weakened by repeated use.
Don’t try to dig it out with another tool — you risk pushing it in further!
Call a professional locksmith who can safely extract the broken key and make you a new one on the spot.
5. Can’t Rekey Kwikset or Schlage Lock
Homeowners often try DIY rekey kits (especially for Kwikset SmartKey).
If done incorrectly, the lock may stop working entirely, or you may be unable to insert/remove the key.
Schlage locks require special tools and skill to rekey.
Advice:
Always let a certified locksmith handle rekeying for security and peace of mind.